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Shipping Policy
Every order ships free to any address in the United States. Here’s exactly when and how your order will arrive.
Last updated: October 19, 2026From checkout to your door
Order placed
You get an order confirmation by email right away.
Processing
We prepare and pack your order within 1–2 business days.
Shipped
You receive a tracking link by email as soon as it leaves.
Delivered
Your order arrives within 3–7 business days.
Shipping cost
Shipping is free on every order delivered within the United States. There is no minimum purchase and no extra charge for large or heavy items. The total you see at checkout is the total you pay, before any applicable sales tax.
Where we ship
We currently ship to addresses within the United States only. We do not ship internationally at this time.
Processing & delivery times
| Stage | Time |
|---|---|
| Order processing | 1–2 business days |
| Transit (after shipping) | 3–7 business days |
| Total estimated time | 4–9 business days |
Order cutoff: 5:00 PM EST. Orders placed before 5:00 PM EST on a business day begin processing that same day. Orders placed after the cutoff, or on weekends and U.S. holidays, begin processing on the next business day.
Business days are Monday through Friday, excluding U.S. federal holidays. Delivery times are estimates and may be affected by carrier delays, severe weather or peak seasons.
Order tracking
As soon as your order ships, we email you a tracking number and link. You can also follow your order on our Track Order page. Tracking information may take up to 24 hours to update after you receive it.
Large items
Larger equipment, such as riding mowers, lawn tractors and garden sheds, may ship by freight carrier. In that case, the carrier will contact you to schedule a delivery appointment. Please make sure your phone number is correct at checkout so the carrier can reach you.
Address accuracy
Please double-check your shipping address before completing your order. If you notice a mistake, contact us as soon as possible. We can update the address only if the order has not shipped yet.
Lost or damaged orders
If your tracking shows your order as delivered but you can’t find it, or if your order arrives damaged, contact us as soon as possible with your order number and, for damage, photos of the item and packaging. We will work with the carrier to resolve it and make it right.
Still have a question?
Our team is here Monday–Friday, 9:00 AM – 5:00 PM EST. Include your order number and we’ll get back to you quickly.
- +1 (469) 246-6072
- info@tilnoari.store
- 1804 Kocher Ridge Rd, Waynesburg, KY 40489